Privacy & Cookie Policy

Welcome to Leaflybuds, your trusted Australian online cannabis dispensary. We are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Who We Are

Leaflybuds is operated by [Entity Name Pty Ltd, ABN XX XXX XXX XXX], a company registered in Australia. Our registered office is in Australia.

2. Information We Collect

We collect personal information you provide when you:

• Create an account or place an order
• Subscribe to our newsletter
• Contact us via live chat or email

This may include your name, email address, shipping address, phone number, and payment verification details (such as gift card claim codes or cryptocurrency transaction references, processed securely and never stored in full).

3. Age Verification

This website is intended for users aged 18 and over only. We do not knowingly collect data from individuals under 18. We reserve the right to request age verification documentation where necessary.

4. How We Use Your Information

We collect, hold, use, and disclose your personal information only where reasonably necessary for our functions and activities, including to:

• Process and fulfil your orders
• Prevent fraud, protect security, and improve our website
• Send marketing communications where you have opted in, consistent with the Spam Act 2003 (Cth)
• Meet our legal and regulatory obligations

5. Cookies and Tracking Technologies

We use cookies to make your shopping experience smooth and secure. You can manage your preferences via the cookie banner on our site at any time.

Cookie Categories

Essential Cookies — Necessary for the website to function (cart, checkout, security, login sessions). Cannot be disabled.

Functional Cookies — Remember your preferences and enhance features.

Statistics & Analytics — Help us understand how visitors use the site (e.g. Google Analytics).

Marketing & Personalisation — Show relevant products and measure campaign performance.

Third-party services we use:

• Google Analytics – Website traffic analysis
• WooCommerce Sourcebuster – Order attribution

6. Data Sharing

In no circumstances do we share our customers' personal information with third-party organisations, marketers, or law enforcement agencies beyond what is required by Australian law. We do not sell customer data.

All order processing, payment verification, and shipping is done through secure, trusted partners who are bound by strict confidentiality agreements and only receive the minimum information necessary to fulfil your order.

7. Discreet Shipping & Privacy Commitment

All orders are shipped in plain, vacuum-sealed, odour-proof, and tamper-evident packaging with no mention of contents or our brand. We use tracked Australia Post Express delivery.

8. Data Security

We use industry-standard security measures including SSL encryption. Your customer database is regularly wiped where possible, consistent with our obligations under Australian Privacy Principle 11 (security of personal information).

9. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law, and take reasonable steps to destroy or de-identify personal information once it is no longer needed.

10. Your Rights Under the Australian Privacy Principles

You have the right to:

• Ask how your personal information is collected, held, used, and disclosed
• Access the personal information we hold about you
• Request correction of inaccurate or out-of-date personal information
• Opt out of direct marketing communications at any time
• Request deletion of your personal information, which we will action unless we are required to retain it for legal, tax, or security reasons
• Lodge a complaint about how we've handled your personal information, including with the Office of the Australian Information Commissioner (OAIC) if you're not satisfied with our response

To exercise these rights, contact us at info@au.leaflybuds.com.

11. Changes to This Policy

We may update this policy from time to time. The latest version will always be posted on this page.

Contact Us:
Email: info@au.leaflybuds.com